Field Application Engineer

EAO Corporation is expanding our external organization. To accommodate growing sales and manufacturing operations in Shelton, Connecticut, we are currently seeking a motivated technical expert to join our family. EAO is a solution focused expert partner to various markets and industries supporting Human Machine Interface (HMI) Components and Systems. Our search is for a Field Application Engineer whose primary responsibility is to support HMIS (value added development) program development & management along with some HMIC (standard product) technical support. As a leading HMI manufacturer, we want to set benchmarks with our ethical principles and professional standards.


Essential duties and responsibilities include the following

  • Support HMIS Project Management and Director of Sales Management with the express goal of advancing technical concepts to commercial proposal stage and production of world-class HMIS and HMIC. Must interface with EAO authorized manufacturers’ representatives and distributors.
  • ABC Customer Management – work closely with VP HMIS Sales, Key Customer Business Management, and Director of Sales to develop OEM target accounts, manage projects, and execute strategies.
  • Experience applying user-centered design and evaluation techniques to user needs and user application definition, problem analysis, workflow analysis and design, user research, usability evaluations.
  • Ability to document/demonstrate design intention via workflow diagrams, concept sketch, storyboards, prototypes and other specifications.
  • Capacity to make strategic and tactical design recommendations based on usability findings and standard design practices which have led to successful OEM project development.
  • Able to interpret and understand customer applications, drawings and schematics and guide customers toward selection of proper EAO products, technologies or partner technologies including the following:
    - Electrical / Electronic Design
    - Industrial & Ergonomic Design
    - Software / Interface Design
    - Mechanical Design
  • Support Director of Sales Management by performing varied field duties to ensure EAO’s HMIS project success with unique customer programs. Must interface with EAO authorized manufacturers’ representatives and distributors.
  • Work closely with EAO management to ensure superior customer service throughout the defined project assignment.
  • Must maintain EAO’s standards of professionalism and Code of Conduct at all times.

Contact:

EAO Corporation
One Parrott Drive
Shelton, CT  06484
203-951-4600

For additional information, please submit a resume and full contact details to hr.eus@eao.com.